SHIPPING & RETURNS

EXTRA NOTE: Due to the COVID-19 crisis, we may experience delays in courier times. Please bare with us and refer to your tracking for further info.

We ship within the Netherlands with PostNL and worldwide with DHL (Express), for the fastest & most reliable service. Please see our shipping rates below:

The Netherlands
PostNL (1-2 Business Days) – Free

EU Zone 1
Belgium, Germany, France, Luxembourg

DHL (4-6 Business days) - €8
DHL Express (1-2 Business Days) - €15
Orders over €150 via DHL (1-2 Business Days) - €5

EU Zone 2
Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City

DHL (4-6 Business days) - €15
DHL Express (1-3 Business Days) - €20
Orders over €150 via DHL (1-3 Business Days) - €10

USA/CANADA
DHL Express (2-4 Business Days) - €30
Over €150 via DHL Express (2-4 Business Days) - €10

REST OF THE WORLD
DHL Express (2-4 Business Days) - €35
Over €150 via DHL Express (2-4 Business Days) - €15

Please note, orders placed after 5pm CET on business days won't be shipped until the following business day.

Tracking information is automatically emailed to all customers. Or messaged via SMS if a phone number is added to your order. If you don't receive this, please check your spam folder.

To return your product, you should use our return portal. Click here to go to our return portal.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Novateur Clothing © All rights reserved

VAT Registration No. NL860006256B01

Company No. 74727311