SHIPPING & RETURNS

We ship within the Netherlands with PostNL and worldwide with DHL (Express), for the fastest & most reliable service. Please see our shipping rates below, in which distinction has been made based on several geographic areas. Please note, the shipping time applies to in stock products:

The Netherlands 
PostNL (1-2 Business Days) – FREE

EU Zone 1
Belgium, Germany, France, Luxembourg, United Kingdom
DHL Express (1-2 Business Days) - €12
Orders €150 or over via DHL Express (1-2 Business Days) - FREE

EU Zone 2
Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City

DHL Express (1-3 Business Days) - €15
Orders €175 or over via DHL Express (1-3 Business Days) - FREE

USA/CANADA
DHL Express (2-4 Business Days) - €30
Orders €200 or over via DHL Express (2-4 Business Days) - FREE

REST OF THE WORLD
DHL Express (2-4 Business Days) - €35
Orders €250 or over via DHL Express (2-4 Business Days) - FREE

Tracking information is automatically emailed to all customers. Or messaged via SMS if a phone number is added to your order. If you don't receive this, please check your spam folder.

To return your product, you should use our return portal. Click here to go to our return portal. Our return policy lasts 14 days. If 14 days have gone by since you’ve received your purchase, unfortunately, we can't offer you a refund or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the item was faulty/damaged.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.