SHIPPING & RETURNS
We ship within the Netherlands with PostNL and worldwide with DHL (Express), for the fastest & most reliable service. Please see our shipping rates below, in which distinction has been made based on several geographic areas:
The Netherlands
PostNL (1-2 Business Days) – FREE
EU Zone 1
Belgium, Germany, France, Luxembourg, United Kingdom
DHL Express (1-2 Business Days) - €12
Orders €150 or over via DHL Express (1-2 Business Days) - FREE
EU Zone 2
Austria, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine, Vatican City
DHL Express (1-3 Business Days) - €15
Orders €175 or over via DHL Express (1-3 Business Days) - FREE
USA/CANADA
DHL Express (2-4 Business Days) - €30
Orders €200 or over via DHL Express (2-4 Business Days) - FREE
REST OF THE WORLD
DHL Express (2-4 Business Days) - €35
Orders €250 or over via DHL Express (2-4 Business Days) - FREE
Tracking information is automatically emailed to all customers. Or messaged via SMS if a phone number is added to your order. If you don't receive this, please check your spam folder.
To return your product, you should use our return portal.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the item was faulty/damaged.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.